Shipping & Refund Policy

At Zimmah Goods, we strive to deliver your purchase with excellent service and flexibility, every time.

Processing Time:

 Orders are typically processed within 1-2 business days.

Shipping Rates & Delivery:

Shipping rates are calculated based on the weight and destination of your order. Delivery times vary based on location but are generally expected within 4-7 business days.

Order Tracking:

Once your order has shipped, you will receive an email with tracking information to follow your package’s journey to your doorstep.

Return Policy

We hope you love your selections, but if you’re not completely satisfied, we’re here to help.

Return Window:

Items can be returned within 30 days of receipt.

Condition of Items:

Products must be returned in their original condition and packaging.

Refunds:

Once we receive your return, we will inspect the item and notify you about the status of your refund. If approved, the refund will be processed to your original method of payment within a certain number of days.

Return Shipping:

Customers are responsible for return shipping costs unless the item is defective or an incorrect item was sent.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Questions

If you have any questions concerning our return policy, please contact us through Contact Us page.